At Dream Mart, we aim to deliver your orders quickly and securely. Please read our shipping terms below:
1. Order Processing
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All orders are processed within 1β3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Times
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United States (Domestic Orders): Estimated delivery within 5β10 business days.
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International Orders: Estimated delivery within 10β20 business days, depending on location.
(Delivery times may vary due to customs, courier delays, or unforeseen circumstances.)
3. Shipping Rates
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Shipping charges are calculated at checkout based on your location and order weight.
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Occasionally, we may offer free shipping promotions.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email π§.
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Please allow up to 48 hours for tracking information to update.
5. Incorrect Address
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Customers are responsible for providing the correct shipping address.
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If a package is returned due to an incorrect address, reshipping costs will be the buyerβs responsibility.
6. Lost or Delayed Packages
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Dream Mart is not responsible for delays caused by customs, courier services, or natural events.
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If your package is lost in transit, please contact us at support@dreammart.com, and weβll assist you in resolving the issue.
7. Contact Us
For any questions regarding shipping, please reach out:
π§ Email: support@dreammart.com